How to use Webhooks
What Are Webhooks?
Ramesh
Last Update 9 months ago
Webhooks are HTTP-based callbacks that enable real-time communication
between two applications. When an event (e.g., customer feedback submission)
occurs in evalyou8, the webhook will send a POST request containing the event
data (in JSON format) to a specified endpoint (your application).
For example:
➡️ A customer submits feedback in evalyou8 → evalyou8 sends the feedback data to your CRM or custom endpoint in real-time.
How to Set Up a Webhook in evalyou8
1. Access Webhook Settings
- Log in to evalyou8 (https://app.evalyou8.com).
- Go to Organisation Settings→ Webhook Settings.
2. Create a New Webhook
- In the Webhook Settings section, enter the Endpoint URL of the system where the data should be sent and click on "Create Webhook"
- A Token created “Be sure to save a copy of the token”.
- Webhook connection established.
- You can enable/disable webhook connection anytime using the toggle button.
- View failed events in the log file.